Contact Us

Customer information

For ferryservice advice, timetables, lost property, go card sales, top-ups and refunds

Riverside Ferry Information Centre
123 Eagle Street
Brisbane City QLD 4000
(Located opposite Riverside Ferry terminal)

Open 9m to 5pm, every day except Christmas Day

Ph: 07 3229 7778



Transdev - Queensland (Bus and Ferry) Finance & Administration Office 

Ph: 07 3331 1000
Fax: 07 3331 1033

Accounts email:

Postal address:
PO Box 1190, Capalaba QLD 4157, Australia

Street address:
Unit 21/17 Rivergate Place, Murarrie QLD 4172

Ferry Operations Base

Ph: 07 3899 4025

NB.  For general customer inquiries, please contact the Riverside Ferry Information Centre above.

Street address:
Cnr Scott and Gordon Streets, Hawthorne QLD 4171

In an emergency, call the Brisbane City Council 24/7 call centre: 07 3403 8888


Key management contacts

Click here for a list of key contacts in the Transdev - Queensland (Bus and Ferry) management team.