Information Centre

Riverside Ferry Information Centre

Centrally located opposite the Riverside ferry terminal, just 100 metres from Eagle Street Pier, the Riverside Ferry Information Centre provides helpful advice and information about CityCat, CityFerry and CityHopper services. The Centre also offers go card sales, top-ups and refunds, and provides a lost property service for customers.

Visit the Information Centre to purchase and top up go cards, and for assistance with lost property enquiries.  Please note that photo ID must be produced to claim lost property.

Hours of operation:

Monday to Sunday (seven days per week except Christmas Day)
9am – 5pm
Ph: (07) 3229 7778

Lost property enquiries:


For go card issues please contact TransLink:

Ph: 13 12 30